Enforcement

Enforcement, done humanely

Rules only mean something if enforcing them doesn’t turn cruel. This is the exact path a rule violation takes.

  1. Warn

    First violations get a warning with the specific rule named, sent to your account email. Your page stays up. Nothing changes for your visitors.

  2. Grace

    You get a grace window to fix the problem yourself — at least 7 days for anything that isn’t actively dangerous. Phishing, malware, and imminent-harm content skip straight to a pause; everything else waits for you.

  3. Pause, neutrally

    If it isn’t fixed, the page is paused behind a neutral placeholder. No “BANNED” wall, no public shaming — visitors just see that the page isn’t available.

  4. You keep your account

    A paused page never locks you out. You can still sign in, read the reason, export everything (JSON and CSV), and delete your account if you choose. Your data is never held hostage. The one exception: the most serious violations — like phishing or malware — can suspend the whole account, which disables sign-in too. The appeal path below works either way.

  5. Appeal

    Every pause — page or account — can be appealed by replying to the enforcement email. Appeals happen over email, so they work even when sign-in is disabled. A human reads every one. If we got it wrong, the page comes back and we say so.

This policy is part of our promise.